How We Use Data Under Local Law
We collect only the details needed to open and secure your account, match payments, and answer support requests. That can include your registered name, contact channel, device log, and transfer references from DANA, OVO, GoPay or QRIS. We use them to verify deposits, confirm withdrawals, detect
-
1
unusual access, and keep the privacy record tied to your account. Where law changes what we may hold or share, we follow that rule and only provide the service where local law permits. We keep records for as long as they are needed for account history,
-
2
fraud checks, tax or dispute handling, then remove or mask them when those reasons end. If you ask for a correction, copy, or deletion, our team checks the request against the registered email and the last account action before making a change. When a request touches
-
3
a live payment record, we may keep the matching reference in a locked audit trail so the wallet team can trace the transaction without exposing extra data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.